ABOUT SINGAPORE -  SINGAPORE CHANGI AIRPORT

 

SINGAPORE CHANGI AIRPORT

 

Singapore Changi Airport has two terminals. Terminal 2 is noted for its state of the art construction. A third terminal, even more high-tech than the others, is now being built. The terminals at SIN

Changi serve a large number of airlines offering both long haul and short haul flights. They are very well-organised and help the airport win Business Traveller awards every year. The terminals are equipped with everything incoming and outgoing passengers may require, including banking facilities, specialist shops and news-stands. The two terminals are connected by the Skytrain, a free-to-user transit system with a journey time of two minutes.

Terminal 1
Singapore Airport Terminal 1 handles flights for more than 20 airlines, including KLM, Continental, Northwest, Qantas, Cathay Pacific, British Airways, and Japan Airlines.
 

First class and business lounges are situated on level 3 of Terminal 1, in the middle of the building next to the viewing hall. Nearby is one of the airport Internet centres and there is a business centre in the Transit Hotel on the same level, which offers translation and other services.

Terminal 2
Singapore Airport Terminal 2 is the home base for Singapore Airlines, and also serves Air France, Air New Zealand, Ansett Australia, Lufthansa, Malaysian Airlines,  Philippine Airlines, Royal Brunei, & SilkAir. All other airlines are at Terminal 1.


First class and business class lounges and the Premier lounge are situated on level 3 of Terminal 2. There is also a business centre in the Transit Hotel on the same level, which offers translation and other services. An Internet centre is nearby.
 

Terminal 3
Construction work for Terminal 3 commenced in October 2000. Terminal 3 is designed for an annual handling capacity of around 20 million passengers, bringing the total handling capacity of Singapore Changi Airport to 64 million passengers per year.


Airport Tax

A passenger service charge of SGD21 should be incorporated in the air ticket (including tickets issued outside of Singapore). If this has not been done, you are required to pay the SGD21 during check-in. Your airline will absorb the service charge. Passengers who are in transit for less than 24 hours may leave the airport without having to pay the service charge upon departure from Singapore.

 

Airlines

For contact numbers of airlines in Singapore, please click here.

 

Transfer Between Terminals

A free Skytrain service runs frequently between the two terminals.

 

Driving Direction
The East Coast Parkway electronic toll road runs straight between the airport and Singapore City Centre. Cash cards for Electronic Road Pricing can be purchased from car hire companies at the airport.

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Car Parking
The airport has three car parks offering various tolls for short and longer stays. Car Park A serves Terminal 1 and Car Parks B and C serve Terminal 2.

Car Hire
Companies, including Avis, Budget and Hertz, are located in Terminal 2.

Public Transport
Train: The MRT station is located in Terminal 2. Trains run between Singapore city hall and the airport. Passengers heading to the airport are advised to note the names of the terminal stations (Pasir Ris or Changi Airport). Road:

 

Taxi: Taxi ranks are situated outside the Arrivals hall and are available 24 hours a day. Six-seater MaxiCab taxis run an airport shuttle service between the airport and any hotel in Singapore (except Le Meridien Changi and hotels in Sentosa) and anywhere in the central business district. Limousine: Limousine taxis are also available.

 

Bus: Frequent public bus services leave the bus stations located in the basements of each terminal. Exact change is required. The Ground Transportation Centre is situated in the Arrivals hall of Terminal 1 and provides information on all forms of transport to/from the airport.

 

Information and Help Desks
Information counters are located throughout the airport (tel: (0)6541 2267 for Terminal 1 or (0)6541 2302 for Terminal 2). Help telephones and touch-screen information kiosks are also available throughout the airport. Passengers can also submit enquiries in advance through the airport’s website.

Airport Facilities
Money and communications: Bureaux de change are open 24 hours a day. Wireless Internet is available at various points in the airport. Multimedia payphones are available in the News lounge of the Terminal 1 Departures/transit lounge. All local calls made within the Departures/transit areas are free. There are postal services available in both terminals. Eating and drinking: The airport has restaurants, cafés, bars, delis, fast-food outlets and snack bars, offering Western and Asian cuisine; many are open 24 hours. Shopping: There are several shops at the airport, including duty-free and a 24-hour mini-supermarkets in both terminals. Luggage: Left-luggage is available in both terminals. Other facilities: These include medical clinics, a 24-hour medical centre and pharmacies. There is also a swimming pool, spa, showers, massage and a fitness centre, as well as multi-faith prayer rooms. Baby change rooms and children’s play areas are also available; most female toilets have baby change facilities.

Conference and Business Facilities
There are business centres located in the transit hotels on level 3 of each terminal (Tel: 6542 5538 for Terminal 1 or 6542 8122 for Terminal 2). Facilities include workstations with modems, photocopying, fax machines and meeting rooms. Secretarial and translation services are also available upon request. There is an Internet centre, called E-hub, in Terminal 2, with PC connection points and Internet access, and other services including printing, photocopying and fax.

 

Disabled Facilities
The airport has level access, lifts, ramps, accessible toilets and a 24 hour wheelchair hire service at the medical centres (Tel: 6543 1118). Passengers requiring special assistance should inform their airline prior to travel.

Contact Numbers
If you run into any problems or if you have any queries, here are some numbers you can call:

 

Changi Airport Services

6542 5589

Civil Aviation Authority of Singapore

6542 1122

Flight Information

6542 1234

Flight Information Recording

6542 4422

Airport Terminal Services

6542 5555

Singapore Customs

 6355 2000

Duty Officer at Terminal I: Arrival West

Arrival East -

Departure East -

6541 2564

6541 2565

6541 2571

Duty Officer at Terminal 2: Arrival North 
Arrival South -
Departure North -

6541 2557

6541 2558

6541 2588

 

You can also write to: Singapore Immigration, Changi Airport Passenger Terminal Building II, P.O. Box 6, Singapore 918141

 

For more information on Changi Airport and up-to-date flight schedules of all airlines at Changi Airport, visit the Changi Airport site.

 

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